TechnoServe Vacancy Announcement

TechnoServe invites qualified and competent applicants to apply for the following positions:

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Education: Master’s degree in Computer Science, Information Technology, Information Science, or Information Systems from a recognized institution.
Experience: 5+ years in managing and supporting IT infrastructure and services, preferably with an international NGO.
Technical Skills: Proficiency in managing Microsoft Windows environments, network devices (Router, Firewall, Switches, Access Points), business applications, Google Workspace, and IT customer service. Knowledge of video conference systems is also required.
Language: Proficiency in English (written and spoken).

Oversee IT management and administration, ensuring proper IT task execution.
Manage IT incidents and maintain a reliable IT environment with business continuity plans.
Install, configure, and manage servers, networking devices, and ensure LAN security.
Develop and implement IT policies and handle IT procurement needs.
Support IT-related activities for any regional or global initiatives.

Education: Bachelor’s degree in Business, Economics, Supply Chain Management, Agricultural Economics, Finance, or related field. (5+ years of relevant experience can be considered in lieu of a degree).
Experience: 3-5 years of professional experience, preferably in the private sector. No prior coffee-specific experience is required.
Skills: Strong planning, organizational, interpersonal, and problem-solving skills. Proficiency in using technology and computers.

Provide training and business coaching to wet mill owners/staff, focusing on quality, sustainability, and bookkeeping.
Conduct on-site performance audits and assist clients in achieving sustainability standards.
Support the implementation of digital bookkeeping and traceability systems.
Engage with stakeholders to expand the wet mill program, promoting gender inclusivity and local customs.