Ahadu Bank Vacancy Announcement

Ahadu Bank invites qualified and competent applicants to apply for the following vacant position.

Table of Contents

1. Customer Relationship Manager

Company Overview:

Ahadu Bank, established by visionary entrepreneurs and professionals, offers a unique banking model centered on the philosophy of Inclusive Intermediation. The bank was founded by over 10,000 shareholders and operates under the Ethiopian Banking Business Proclamation.

Since receiving its banking license on October 5, 2021, Ahadu Bank has rapidly expanded, with over 100 branches and a workforce exceeding 900 employees nationwide as of June 2024.

Main Duties & Responsibilities:

Recruit potential customers and maintain strong, sustainable relationships.
Ensure customer recruitment aligns with the Bank’s policies.
Serve as the single point of contact for customers.
Conduct customer interviews, collect relevant documents for credit processing, and ensure the legality of borrowers.
Verify and value properties offered as collateral.
Prepare business visit and due diligence reports for credit committee decisions.
Ensure timely decision-making for credit requests and communicate outcomes to customers.
Oversee loan disbursement, classification, and timely collection.
Conduct strict follow-ups on loans and advances to maintain quality.
Propose resolution mechanisms for deteriorating loans and ensure loan documents are properly maintained.
Negotiate with customers, manage complaints, and ensure compliance with the Bank’s Credit Policy.

Job Requirements:

Education:
- MSc/MA or BSc/BA in Accounting, Economics, Management, Business Administration, Banking & Finance, or related fields.
Experience:
- Minimum of 8 years in customer relationship and/or resource mobilization activities within the banking industry.
- At least 2 years in a supervisory position.
Competencies and Skills:
- Strong knowledge of modern management techniques.
- Excellent organizational and communication skills.
- Ability to set and manage sales targets.
- Familiarity with commercial business law and sector regulations.
- Results-driven and customer-focused.