Ethio Telecom External Vacancy Announcement

Position: Personal Assistant
Location: Addis Ababa
Employment Type: Permanent

Table of Contents

About Ethio Telecom

Ethio Telecom, established on November 29, 2010, is the primary telecommunications service provider in Ethiopia. Rooted in over a century of history since the reign of Emperor Menelik II, the company has evolved to support the nation’s development objectives as part of Ethiopia’s Growth Transformation Plan (GTP).

Job Summary

The Personal Assistant will serve as the first point of contact within and outside the organization. The role includes:

Screening calls, enquiries, and requests, and handling them when appropriate.
Managing diaries and scheduling appointments.
Organizing meetings and travel arrangements.
Assisting associates by optimizing office procedures.
Handling incoming and outgoing correspondence, including emails and packages.

Job Requirements

Educational Background:

College Diploma, 10+3, Level III or IV in:
- Customer Contact & Secretarial Operations
- Customer Contact & Secretarial Operations Coordination
- Secretarial Science and Office Management

Experience:

Minimum of 2 years in roles such as Administrative Assistant, Archives Clerk, Customer Profile Management Clerk, or Secretary.
COC certification is preferable.

Additional Skills & Competencies

Customer orientation and active listening
Strong communication and emotional intelligence
Critical thinking and problem-solving
Conflict resolution and flexibility under pressure
Time and stress management
Professionalism and team collaboration
Proficiency in Microsoft Office tools and standard office processes
Fluent in English and Amharic (reading, writing, speaking)

Important Notes

Applicants must meet the listed educational requirements.
Successful registration must be confirmed by printing the application confirmation page.
Applications outside the required field of study will not be considered.
False information will result in immediate disqualification.
Only shortlisted candidates will be contacted via SMS.
Female applicants are highly encouraged to apply.