Ethio Telecom External Vacancy Announcement

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Position: Personal Assistant
Location: Addis Ababa
Employment Type: Permanent

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About Ethio Telecom

Ethio Telecom, established on November 29, 2010, is the primary telecommunications service provider in Ethiopia. Rooted in over a century of history since the reign of Emperor Menelik II, the company has evolved to support the nation’s development objectives as part of Ethiopia’s Growth Transformation Plan (GTP).

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Job Summary

The Personal Assistant will serve as the first point of contact within and outside the organization. The role includes:

• Screening calls, enquiries, and requests, and handling them when appropriate.
• Managing diaries and scheduling appointments.
• Organizing meetings and travel arrangements.
• Assisting associates by optimizing office procedures.
• Handling incoming and outgoing correspondence, including emails and packages.

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Job Requirements

Educational Background:

• College Diploma, 10+3, Level III or IV in:
  • Customer Contact & Secretarial Operations
  • Customer Contact & Secretarial Operations Coordination
  • Secretarial Science and Office Management

Experience:

• Minimum of 2 years in roles such as Administrative Assistant, Archives Clerk, Customer Profile Management Clerk, or Secretary.
• COC certification is preferable.

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Additional Skills & Competencies

• Customer orientation and active listening
• Strong communication and emotional intelligence
• Critical thinking and problem-solving
• Conflict resolution and flexibility under pressure
• Time and stress management
• Professionalism and team collaboration
• Proficiency in Microsoft Office tools and standard office processes
• Fluent in English and Amharic (reading, writing, speaking)

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Important Notes

• Applicants must meet the listed educational requirements.
• Successful registration must be confirmed by printing the application confirmation page.
• Applications outside the required field of study will not be considered.
• False information will result in immediate disqualification.
• Only shortlisted candidates will be contacted via SMS.
• Female applicants are highly encouraged to apply.

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How to Apply

Interested and qualified applicants should apply online via the link below:
Apply Here

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Application Deadline:

April 8, 2025

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