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SantimPay Financial Solutions S.C. Vacancy Announcement

SantimPay Financial Solutions S.C. is a leading Ethiopian fintech company specializing in modern payment solutions that empower merchants to accept payments anytime, anywhere. We are currently seeking qualified and motivated candidates for the following position:

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1. Relationship Officer – Tech Industry

Qualification:
Bachelor’s Degree in Information Technology, Computer Science, Business, or related fields.

Experience:
1–3 years of experience in customer success, client relations, or technical account management within a tech company.

Required Skills:

Basic understanding of SaaS, cloud services, APIs, or enterprise software solutions
Strong interpersonal, communication, and problem-solving skills
Ability to explain technical concepts to non-technical users
Experience using CRM or client management tools (e.g., Salesforce, HubSpot, Zendesk)
Detail-oriented with a passion for excellent customer service

Preferred Attributes:

Experience in a B2B tech environment (software, fintech, health tech, edtech)
Familiarity with project management tools such as Jira, Trello, or Asana
Ability to thrive in a fast-paced, agile environment

Job Location: Addis Ababa

Application Deadline:

May 23, 2025

How to Apply:

Interested and qualified applicants should submit the following documents:

Application Letter
CV
Credentials (in PDF format)

Email Submission:
Send to: hr@santimpay.com
Subject Line: “Relationship Officer – Tech Industry Application”

📌 Incomplete applications will not be accepted.

Key Notes:

Ensure your application is complete and submitted before the deadline.
Only shortlisted candidates will be contacted.
SantimPay is an equal opportunity employer that values diversity and inclusion.

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