About the Job:
Huawei Technologies Ethiopia PLC is seeking an experienced and dynamic Operations Manager to lead the strategic development and optimization of mobile e-wallet products. This role focuses on enhancing user experience, driving engagement, and achieving key marketing objectives through various digital initiatives.
Job Description:
- Lead research, planning, design, and strategic development of mobile e-wallet products, with a focus on optimizing features and improving the overall user experience.
- Develop and execute marketing campaign strategies aligned with the mobile e-wallet product operation calendar, oversee end-to-end campaign launches, and work towards achieving key marketing objectives.
- Design, implement, and analyze user lifecycle strategies to effectively engage users, increase retention, and maximize user value through targeted initiatives.
- Conduct thorough operational data analysis to identify growth opportunities, leverage data mining techniques, and propose actionable optimization plans that continuously enhance user satisfaction.
- Manage content operations for mobile e-wallet products, including content marketing, layout design, and related tasks, to ensure content quality and consistency that support user engagement and product success.
About You:
- Education Requirements: Bachelor’s degree in Computer Science; Marketing Management; Business Administration; or Information Systems.
- Work Experience: At least 5 years of practical experience managing operations in mobile e-wallet services.
- Key Requirements:
- Willingness to endure challenging environments, demonstrate diligence, and travel to demanding regions.
- Solid understanding of professional operational frameworks, with particular expertise in user operations, data analysis, and process optimization.
- Prior experience in relevant business sectors is a plus, especially in payments, lending, and e-commerce.
- Strong learning agility, with the ability to conduct in-depth product research, proactively identify opportunities, and drive refined operational strategies.
- Customer-centric mindset, with a proactive approach to analyzing user needs, exploring product features, and fostering a cycle of continuous improvement that balances innovation with user satisfaction.
- Language Skill: Fluent in English, with the ability to convey ideas clearly and effectively.
Required Skills: Innovation, Social media/digital communication, Targeting and marketing through visual communications, Research and Data analysis, Market research.
How to Apply:
All interested and qualified candidates are invited to submit their applications through Application Link
Applicants are kindly requested to specify the position they are applying for.
Note: If you do not meet the required educational and professional qualifications, or if your degree is in an unrelated field, please refrain from submitting an application.