The Cooperative Bank of Oromia serves over 10 million customers worldwide, offering a comprehensive range of banking services, including Retail, Cooperative, Institutional, Diaspora, and Interest-Free Banking (IFB). The bank is committed to becoming Ethiopia’s leading private bank by 2025 and invites qualified and experienced individuals to apply for the following positions.
Position: Branch Manager II
1. Chilalo, Robe Dede’a, and Shirka Branches
Educational Requirements:
- BA or MA/MSc in Accounting, Finance, Economics, Management, Business Administration, or related fields.
Experience:
- Minimum of 7 years of relevant banking experience.
- At least two years in managerial or supervisory roles, such as:
- Branch Manager I
- Manager-Operations Management
- Business Operations Support Manager
- Customer Service Manager
- Customer Relationship Manager
- Manager-Service Marketing and Digital Banking
Key Competencies:
- Knowledge of retail banking products such as savings, loans, mortgages, credit cards, insurance, and wealth management.
- Expertise in risk management, including credit, operational, and reputational risks.
- Understanding of banking regulations (e.g., AML, KYC, FATCA).
- Proficiency in CRM tools for tracking and optimizing customer service.
- Skills in sales strategy development, target setting, and staff mentoring.
- Familiarity with branch operations, including cash handling, ATM operations, and vault management.
- Strong team management, conflict resolution, and customer service skills.
2. Gera, Hosanna, Baroda, Dello Mena, Ginnir, and Meda Walabu Branches
Educational Requirements:
- BA or MA/MSc in Accounting, Finance, Economics, Management, Business Administration, or related fields.
Experience:
- At least 7 years of relevant banking experience.
- A minimum of two years in managerial or supervisory positions, including:
- Branch Manager I
- Manager-Operations Management
- Business Operations Support Manager
- Customer Service Manager
- Customer Relationship Manager
- Manager-Service Marketing and Digital Banking
Key Competencies:
- Comprehensive understanding of retail banking products.
- Proficiency in risk management and compliance frameworks.
- Familiarity with banking laws and regulations, including AML and KYC standards.
- Expertise in CRM systems and customer relationship optimization.
- Proven ability to lead sales strategies and mentor teams effectively.
- Experience in branch operations, security measures, and process management.
How to Apply
Interested applicants should submit their educational credentials and work experience in PDF format (files should not exceed 1MB in size).
- Chilalo Branch: Application Link
- Robe Dede’a Branch: Application Link
- Shirka Branch: Application Link
- Gera Branch: Application Link
- Hosanna Branch: Application Link
- Baroda Branch: Application Link
- Dello Mena Branch: Application Link
- Ginnir Branch: Application Link
- Meda Walabu Branch: Application Link
Additional Information:
- Remuneration will follow the bank’s salary and benefits structure.
- Female candidates are strongly encouraged to apply.
- Fluency in Amharic, English, and other local languages is required.
- Only shortlisted applicants will be contacted.
Application Deadline: November 27, 2024.
Cooperative Bank of Oromia is an equal opportunity employer. Join us and help shape the future of banking in Ethiopia!